|
HOW
TO MAKE A RETURN OR EXCHANGE
Please
follow the steps below for an exchange or refund.
Step 1: CONTACT T.U.K. FOR A RETURN AUTHORIZATION NUMBER
CALL
TOLL FREE 1-866-TUK-SHOE OR EMAIL info@tukshoes.com
Complete the return form included with your purchase. If you no longer
have the return form, print this page and complete the form below.
Last name_____________________________________________________
First name_____________________________________________________
Delivery address:
Street_____________________________________Apt.________________
City______________________________________State________________
Zip__________________________________________________________
Invoice#______________________________________________________
Date of purchase________________________________________________
Daytime phone_________________________________________________
E-mail address_________________________________________________
Check off the reason for return by putting an X in the appropriate box.
Fit______Comfort______Appearance_______Style_______Defect_______
Other (please describe)__________________________________________
Style
and Size you want in exchange_______________________________
Or
let us know if you would like a refund_____________________________
Step 2:
A) Place the shoes and the completed return form back in the packing
provided. Included all original packing materials as well as your
original receipt or a copy of it.
B) Write your Return Authorization # clearly on the outside of the box
C) Remove all old labels from the outside of the box to ensure proper
delivery.
All non-defective returns must be in new, unworn condition. If you have
any additional questions or concerns please feel free to e-mail us at
order@tukshoes.com or call us
M-F 8:30am to 4:00pm Pacific Time at (866) TUK-SHOE.
|