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T.U.K.
ONLINE STORE TERMS AND CONDITIONS
READ
BEFORE ENTERING
ATTENTION:
WE HAVE SWITCHED OUR ONLINE STORE TO A NEW SHOPPING CART. PLEASE LET
US KNOW IF YOU ARE EXPERIENCING ANY PROBLEMS. ORDERS PLACED THROUGH
OUR OLD STORE WILL STILL BE PROCESSED, BUT YOU WILL NOT BE ABLE TO CHECK
ON THE STATUS OF THE ORDER.
Please contact us at order@tukshoes.com
or call (866) TUK-SHOE.
SHIPPING WITHIN THE US IS DONE THROUGH UPS & REQUIRES A SIGNATURE
COPYRIGHT
All content included on this site is the property of Tukshoes.com or
its content suppliers and is protected by United States and international
copyright laws. The compilation of all content on this site is the exclusive
property of Tukshoes.com and protected by U.S. and international copyright
laws. All software used on this site is the property of Tukshoes.com
or its software suppliers and protected by the United States and international
copyright laws.
TRADEMARKS
All Designs are the sole property of TUK Inc., including all footwear
designs. Tukshoes.com and TUK Inc., and any other marks indicated on
our site are registered trademarks of Tukshoes.com. Other Tukshoes.com
graphics, logos, page headers, button icons, scripts, and service names
are trademarks or trade dress of Tukshoes.com. Tukshoes.com’s trademarks
and trade dress may not be used in connection with any product or service
that is not Tukshoes.com’s, in any manner that is likely to cause
confusion among customers, or in any manner that disparages or discredits
Tukshoes.com. All other trademarks not owned by Tukshoes.com or its
subsidiaries that appear on this site are the property of their respective
owners, who may or may not be affiliated with, connected to, or sponsored
by Tukshoes.com. No part of this site is to be used without the express,
prior, written consent of Tukshoes.com.
PRIVACY POLICY
Your privacy is important to us. All Customer information gathered on TUKShoes.com will
be used for Internal use only. YOUR PERSONAL INFORMATION WILL NEVER
BE GIVEN OR SOLD TO A THIRD PARTY.
RISK OF LOSS
All items purchased from Tukshoes.com are made pursuant to a shipment
contract. This means that the risk of loss and title for such items
pass to you upon our delivery to the carrier. You as the purchaser are
responsible for insurance claims against the carrier, we will assist
in providing information needed for that claim.
APPLICABLE LAW
By visiting Tukshoes.com, you agree that the laws of the state of California,
without regard to principles of conflict laws, will govern these Terms
and Conditions and any dispute of any sort that might arise between
you and Tukshoes.com or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to Tukshoes.com or to
products you purchase through Tukshoes.com shall be submitted to confidential
arbitration in San Diego, California, except that, to the extent you
have in any manner violated or threatened to violate Tukshoes.com’s
intellectual property rights. Tukshoes.com may seek injunctive or other
appropriate relief in any state or federal court in the state of California,
and you consent to exclusive jurisdiction and venue in such courts.
Arbitration under this agreement shall be conducted under the rules
then prevailing of the American Arbitration Association. The arbitrator’s
award shall be binding and may be entered as a judgement in any court
of competent jurisdiction. To the fullest extent permitted by applicable
law, no arbitration under this Agreement shall be joined to an arbitration
involving any other party subject to this Agreement, whether through
class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Other policies, such as our pricing and availability policy, also govern
your visit to Tukshoes.com. We reserve the right to make changes to
our site, policies, and these Terms and Conditions at any time. If any
of these conditions shall be deemed invalid, void, or for any reason
unenforceable, that condition shall be deemed severable and shall not
affect the validity and enforceability of any remaining condition.
PRICING AND AVAILABILITY
Items purchased through Tukshoes.com or its affiliates are subject to
the availability of the item (s). Tukshoes.com does not guarantee that
all items are in stock, nor that prices are accurate. Prices are subject
to change without notice, both merchandise and shipping. Additionally,
though every reasonable effort is made to ship orders in a timely fashion,
delays can occur, and Tukshoes.com takes no responsibility or liability
for any delays in order shipment. We are not responsible for any transactions
made through any other dealers sites that we may or may not have recommended
to you.
SHIPPING AND HANDLING
Shipping is done through UPS and calculated by are and weight. For shipping
charges to Alaska, Hawaii, or outside of the U.S. please contact us
at order@tukshoes.com or call
(866) TUK-SHOE.
Policies: By submitting this form you agree to all policies stated on
Tukshoes.com. These policies as well as pricing may vary from our retail
store. All orders will be processed within 48 hours. You will be notified
of any delays or cancellations
RETURN POLICY
Tukshoes.com accepts returns and exchanges for products purchased on
the Tukshoes.com web site only. All shoes being returned or exchanged
must be in new, unworn condition. Tukshoes.com does not guarantee wear
or tear or any damage unrelated to the manufacturer. We are not responsible
for knowing what size shoe you need. We are happy to discuss the size
with you and will do our best to put you into the right pair of shoes.
All of our shoes are in U.S. sizes, men’s or women’s as noted
with each shoe.
Any returns made within 30 days of receiving your order will be given
an exchange or full refund, minus any shipping and handling charges.
Refunds will be made in the original form of payment only. No returns
for non-defective goods after 30 days.
Regarding all returns: We will not refund shipping and handling charges
and you are responsible for all return shipping charges. Items exchanged
will be re-shipped at our expense on the first exchange only. When
sending a package back to T.U.K. for a return, be sure to get a tracking
number and insurance as T.U.K. will not be responsible for packages
lost in transit or that failed to arrive.
CLICK HERE TO MAKE A RETURN OR
EXCHANGE
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