Please provide a detailed description of the problem along with the following pictures.

Please take the following pictures;
1. A photo of the top of both of the shoes together.(please be sure both shoes are entirely in the picture as shown below)

Example:


2. A photo of the bottom of both of the shoes (please be sure both shoes are entirely in the picture as shown below)

Example:


3. A photo of the size / model # tag Please take a clear photo of all of these if they are present; tag on the tongue, Stamp on the side, Stamp on the inside of the shoe, Sticker on the sole.

Example:
(Tag on the tongue)

(Stamp on the side)

(Stamp on the inside)

(Sticker on the sole)

4. A photo/s of the problem, in anyway which you think best shows the extent of the problem.

Example:

5. In some instances you may want to compare two pairs. (please be sure both shoes are entirely in the picture as shown below)

Example:


6. In some cases you may be asked to take a picture of the size information on the outside of the box. (Please include the full side of the box as shown below.

Example:



Please get this back to me at your earliest convenience and we will get this fixed for you right way.