Please provide a detailed description of the problem along with the following pictures.

Please take the following pictures;
1. A photo of the top of both of the shoes together.(please be sure both shoes are entirely in the picture as shown below)

Example:
Defect top picture

2. A photo of the bottom of both of the shoes (please be sure both shoes are entirely in the picture as shown below)

Example:
Defect bottom picture

3. A photo of the size / model # tag Please take a clear photo of all of these if they are present; tag on the tongue, Stamp on the side, Stamp on the inside of the shoe, Sticker on the sole.

Example:
(Tag on the tongue)
Defect tongue picture

(Stamp on the side)
Defect side stamp picture

(Stamp on the inside)
Defect circle stamp picture

(Sticker on the sole)
Defect sticker picture

4. A photo/s of the problem, in anyway which you think best shows the extent of the problem.

Example:
Defect problem picture

5. In some instances you may want to compare two pairs. (please be sure both shoes are entirely in the picture as shown below)

Example:
Defect compare picture

6. In some cases you may be asked to take a picture of the size information on the outside of the box. (Please include the full side of the box as shown below.

Example:
Defect box picture


Please get this back to me at your earliest convenience and we will get this fixed for you right way.

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Defect Picture Request